Dear Friends of <phv><Company><phv>,
Hope you are doing well! Here is a quick update from the last X weeks/month/quarter at the company.
<phv><Reminder: Underscore’s SaaS Metrics overview is here.><phv>
- Traction: We finished the last quarter at $XX ARR. Currently tracking at $XX and with the <phv><Customer><phv> season picking up again this quarter, we’re targeting higher growth for the rest of Q.
- New Customers: Added some great enterprise software logos: <phv><X Customer><phv>, <phv><Y Customer><phv>, <phv><Z Customer><phv>: and crossed X paying customers.
- Customer Love: Keeps on growing! New case studies and quotes on <phv><URL to Page><phv>. We are also on <phv><Rating Site><phv> now, trending strong at X/5.
- Burn & Runway: Still projecting cash runway until <phv><Month/Year><phv> assuming base case revenue growth.
- Team: We are now XX+ members strong. Really excited to have <phv><Name><phv> join as <phv><Title><phv> to help us <phv><Job Goals><phv>
- Customer Advisory Board: We are forming a customer advisory board of thought leaders and influencers in <phv><Industry><phv> – already 10 members strong.
- Pipeline building remains the biggest GTM priority. We are actively working towards a free trial flow, and investing in ads and other salestech accelerants.
- Partnerships as a GTM channel is also something we are keen to experiment with this year. The <phv><Industry><phv> ecosystem is ripe for this – any suggestions here would be welcome.
- Our CS function is evolving to help us hit market leading NPS and NRR next year. We are now X member-strong and are building out motions for onboarding, success, and support to streamline customer ops.
- <phv><Customer Use Case><phv> is top of mind on the product side. We are working on some exciting products which will make doing <phv><Customer Use Case><phv> truly simple. More on this next month!
- Working towards doing a mini customer event in <phv><Month><phv> and a customer conference in <phv><Month><phv>.
Best ways to help are
- Hiring recommendations for the <phv><Title w/ Link to Job Description><phv> role. Very important to close this.
- Community Suggestions: We are looking to work with communities such as X, Y, and Z, where <phv><Customers><phv> hang out. Warm intros to any such community you know of would be helpful.
- Advice on growth: Always looking for tactical advice on growth and partnership recommendations.
- Warm intros: Can never get enough of ‘em. Anything especially at <phv><List of Companies><phv> would be great.
- Customer Advisory Board: If you know any great <phv><Customer Role><phv> leaders who you think highly of, we would love to speak with them.
- Use us: Many of our investors are using us for <phv><Use Case><phv>. It is a great way to know the product better and spread the word!